Refund & Returns Policy

We understand that the custom made shopping experience can be a daunting experience for some – especially online. At CREDO we want to keep it as simple and worry-free as possible for you.

You can shop with confidence with the following assurance:

If within 30 days of your shipment reaching you, your garment does not meet your expectations, you may return the same for an alteration, remake or refund as the case may be. You may contact our customer experience team who will arrange a pick up. Please contact them via Request an alteration over email at credo@credoforu.com.

All alterations take 5 working days to process after receipt at out centre, though we will try to get to you sooner.